Every quote gets followed up, even the ones you forget.
Each new enquiry, unanswered quote and past client gets its own sequence of emails or text messages, written in your voice and sent on the right days. The moment someone replies, the sequence stops and the conversation goes to the person who looks after that client.
What it replaces
The quote you sent a week ago and never followed up.
How it works
We write the sequences with you
Short messages for each situation you name: a new enquiry, a quote with no answer, a finished job. Signed by a person, in your words.
We connect them to where contacts arrive
Your inbox, CRM and quoting tool. A new contact starts the right sequence without anyone typing it in.
Replies go to a person
When someone answers, the sequence stops and the thread lands with whoever looks after that client.
What you get
- Sequences for each situation you name
- Sending from your own domain and number
- Automatic stop when someone replies
- A weekly list of who answered
Industries it suits
- Construction and tradesCalls arrive while the crew is on the scaffold, and quotes get written at midnight.
- Transport and logisticsDispatch by phone, paperwork in the evening and the same address typed four times.
- Legal and accountingBillable hours spent on admin nobody pays for.
- PropertyEvery enquiry is worth a lot, and many of them arrive after 19:00.
- Stone and interiorsExpensive jobs, long quotes, and clients who want to see it before they buy.
Questions about this service
Is this spam?
No. The sequences go to people who have already been in touch with you, and every message says who it is from and how to stop receiving them.
Can I approve messages before they are sent?
Yes. Sequences can run in approval mode for as long as you like, and you switch to automatic sending when you are ready.
Your question is not here? Write to info@cyberseni.com
Tell us where you lose clients.
We reply with what we would fix first and a firm price in writing. No sales presentation, and no call you did not ask for.