An AI voice agent answers every call you cannot.
The agent picks up day and night, asks the questions you would ask and books the job straight into your calendar. It calls new leads back on its own, and the caller gets an SMS confirmation before hanging up. When a question goes beyond what it knows, it passes the call to a person on your team.
What it replaces
The list of missed calls you ring back in the evening, after they have booked someone else.
How it works
We write down how you answer
Your usual calls become the agent’s script: what to ask, what to say and when to hand over to a person.
We connect your number and calendar
The agent answers on your existing number and books into the calendar and CRM you already use.
We review the first weeks with you
We read the call transcripts together and correct whatever the agent gets wrong.
What you get
- An agent answering on your existing number
- A script for each type of call
- Bookings in your calendar and CRM
- SMS confirmations to callers
- A recording and transcript of every call
- Handover to a named person when needed
Industries it suits
- Construction and tradesCalls arrive while the crew is on the scaffold, and quotes get written at midnight.
- CleaningMany small jobs, thin margins and a schedule that changes by the hour.
- Clinics and dentalThe phone is the front desk, and the front desk is already busy.
- Beauty and salonsBookings by Instagram message at 23:00, and an empty chair at 14:00.
- Auto servicesThe mechanic answers the phone with a wrench in the other hand.
- Transport and logisticsDispatch by phone, paperwork in the evening and the same address typed four times.
- Restaurants and hotelsReservations by phone in the middle of service, and reviews nobody answers.
- PropertyEvery enquiry is worth a lot, and many of them arrive after 19:00.
Questions about this service
Will callers know they are talking to an AI?
Yes. The agent introduces itself as an assistant, and anyone who asks for a person is passed to your team or offered a callback.
What happens to calls it cannot handle?
They go to a named person on your team with the conversation attached, so the caller does not have to repeat anything. Every handover shows in the call log.
Your question is not here? Write to info@cyberseni.com
Tell us where you lose clients.
We reply with what we would fix first and a firm price in writing. No sales presentation, and no call you did not ask for.